Last updated: April 12, 2026
Operated by: Aquala Holdings Ltd
Registered address: Anexartasias 16, Limassol, Cyprus
Contact: hi@boardspace.ai
These Buyer Terms ("Buyer Terms") govern the purchase, ordering, receipt, and use of services, outputs, works, files, deliverables, and other content ordered or purchased through Boardspace.ai by customers, purchasers, ordering parties, or business users ("Buyer", "you").
These Buyer Terms apply in addition to our General Terms of Use and Privacy Policy.
If there is any conflict between these Buyer Terms and the General Terms of Use, these Buyer Terms prevail with respect to purchases made through the platform.
Boardspace.ai is a digital platform enabling, among other things, ordering services, creative deliverables, AI services, and services performed by creators, providers, and approved participants operating through the platform.
Unless explicitly stated otherwise for a specific service, Boardspace is not an architecture firm, interior design firm, engineering provider, licensed professional advisor, or provider of certified professional opinions. Boardspace may operate, coordinate, assign, supervise, present, make available, or manage service delivery, but does not guarantee that any deliverable will fit a specific purpose, regulatory requirement, or specific business use.
An order may be placed through service cards, quotations, checkout, briefs, messages, or any other mechanism we provide from time to time. Completing an order constitutes a binding purchase request, subject to payment approval, availability, brief suitability, and any additional conditions presented in the platform.
You are responsible for ensuring that all information provided in connection with the order is complete, accurate, lawful, and authorized for use. If you provide missing, misleading, unlawful, or unsuitable materials, this may delay, prevent, or harm order execution, and we will not be responsible for that.
To enable order execution, you may be required to provide a brief, files, images, videos, plans, texts, examples, style preferences, brand materials, inspiration boards, or other information. You represent that:
We and/or creators operating through the platform may rely on the information you provide to perform the work.
We are not responsible for defects resulting from incorrect, missing, misleading, or outdated materials provided by you.
All prices, fees, charges, or costs will be presented in the platform, in the quotation, or during purchase flow. Unless stated otherwise, prices do not include taxes, VAT, levies, conversion fees, or banking charges that may apply to you depending on your location and applicable law.
Payment may be required upfront, in stages, upon order approval, upon deliverable handoff, or under another mechanism shown for the specific service. We may condition work start, deliverable release, access activation, or rights transfer on full payment of all amounts due.
If the platform offers purchase or use of tokens, credits, creation rights, or similar usage units, the designated terms shown in the purchase flow also apply. Unless explicitly stated otherwise, unused tokens or credits are not convertible to cash, transferable, or redeemable.
Because some services are digital, personalized, or begin shortly after ordering, you may not be entitled to cancel an order or receive a full refund after work has started, content has been accessed, credits have been used, or deliverables were provided, unless otherwise required by law.
Unless otherwise stated on the service page or quotation:
Nothing in these Buyer Terms limits non-waivable consumer rights under applicable law.
Unless stated otherwise, each service may include a limited number of revisions, feedback rounds, adjustments, or changes. The scope of revisions, timelines, and what constitutes a "material change" or "new work" will be determined by the service page, brief, in-platform communication, or other designated terms.
If you request changes beyond the original brief, purchased scope, or included revision count, we may require additional payment, additional timelines, or opening a new order.
If you do not respond, approve, provide materials, or submit feedback within a reasonable time, we may treat the work as delayed by you, pause handling, close the order, or treat the deliverable as approved for process continuation, depending on circumstances.
Deliverables may be provided through the platform, links, downloads, canvas, galleries, files, messages, or other digital means we provide.
You are responsible for reviewing deliverables promptly upon delivery and notifying us of material defects within a reasonable time. If no reasoned objection is submitted within the period defined in the interface, quote, or a reasonable period under the circumstances, we may treat the deliverable as received and approved.
Subject to full payment of all amounts due for the order, and subject to any limitation stated in the service page, these Buyer Terms, or a designated document, you receive rights in the final deliverable supplied to you for use according to the purpose of the purchased service.
Unless explicitly stated otherwise:
You may not register, present, or claim ownership rights beyond those explicitly granted to you.
As part of using the platform, you agree that unless you selected or were granted a confidential/private track, or unless we approve otherwise in writing, Boardspace and the relevant creator may display the final deliverable or reasonable parts of it for:
This license is non-exclusive, worldwide, royalty-free, and for display, self-promotion, and work showcase only. It does not permit resale, sublicensing, or misleading use suggesting Boardspace or the creator owns exclusive commercial rights in the deliverable.
If an order includes sensitive information, a confidential project, private property, or unpublished material, you must notify us in advance. In such cases, we may restrict, delay, or prevent publication or display of the work.
For certain services, we may offer a confidential/non-publication/deferred publication option. If available, its terms, price, and scope will be shown in the platform or relevant quote. Absent explicit selection of such option, Section 11 display terms apply.
Certain services may be performed by creators, providers, or service professionals operating through Boardspace. Unless otherwise authorized in writing, you may not use the platform to bypass Boardspace, engage directly with creators introduced through the platform for off-platform transactions, or request off-system work intended to bypass fees, payment mechanisms, or platform processes.
We may take action in cases of bypass, including account restrictions, order cancellation, or other contractual enforcement measures, subject to applicable law.
You may not use the Services or deliverables:
Some deliverables are generated, edited, or influenced by AI tools or automated processes. Such deliverables may contain errors, inaccuracies, bias, similarities to other outputs, or may be unsuitable for a particular purpose.
We do not provide professional architectural, engineering, legal, safety, valuation, commercial, or regulatory advice. You must review all deliverables before practical, business, marketing, contractual, professional, or public use.
If you have a claim regarding an order, deliverable, charge, delivery, or conduct through the platform, you should contact us promptly at:
We may, but are not obligated to, review information, request documents, delay delivery, freeze funds, offer a commercial solution, or define a dispute-handling mechanism at reasonable discretion and according to applicable policies.
Boardspace operates as a technological and operational platform. To the maximum extent permitted by law, we are not liable for acts, omissions, representations, professional errors, rights infringements, delays, or conduct of creators, providers, clients, or third parties, except where applicable law imposes non-limitable liability on us.
We do not guarantee that every order will be completed, every creator will be available, or every deliverable will meet your subjective expectations.
To the maximum extent permitted by law, Aquala Holdings Ltd, its affiliates, officers, employees, representatives, and suppliers are not liable for indirect, consequential, special, incidental, punitive damages, lost profits, lost data, lost goodwill, or lost business opportunity arising from orders, deliverables, or use of the platform.
In all cases, our total aggregate liability to you in connection with an order or these Buyer Terms will not exceed the amount you actually paid for the disputed order during the 12 months preceding the event giving rise to the claim.
Nothing in these Buyer Terms limits rights that cannot be waived under applicable law.
We may update these Buyer Terms from time to time. When material changes are made, we will take reasonable steps to notify you. The date at the top of this document indicates the latest update date.
These Buyer Terms are governed by the laws of Cyprus, subject to mandatory consumer protections that cannot be waived.
Subject to applicable law, the competent courts in Limassol, Cyprus will have exclusive jurisdiction over matters arising from these Buyer Terms or use of the platform.
For questions, requests, cancellation notices, clarifications, or disputes, you may contact us at:
Aquala Holdings Ltd
Anexartasias 16, Limassol, Cyprus
By continuing to purchase or place orders through the platform, you acknowledge that you have read and understood these Buyer Terms together with the Terms of Use and Privacy Policy.
Last updated: April 12, 2026